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CRM vendors

Systems that track dealership leads, customers and follow-up from the first inquiry through the sale and after.

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Activix

Canadian dealership CRM for lead management, appointments and sales activity, sold as part of the AutoSync dealer software suite.

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Affinitiv

Sales, service and retention software for dealers, including equity mining, email, mail, SMS and social lifecycle marketing plus digital advertising.

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AutoAlert

Dealership CRM and data mining software that identifies customers likely to buy, with marketing automation and AI prioritization tools.

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AutoDealer Plus

Dealership management software with e-contracting, inventory, accounting, CRM, credit checks and a service shop package, based in Clovis, California.

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AutoDealer.io

Sells a dealer management system for independent used car dealers that bundles inventory, leads, deals, documents and a hosted website.

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AutoJini

Provides dealer websites, inventory management, CRM, texting, SEO and advertising tools for independent auto dealers.

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AutoManager

Dealer management software and websites for used car dealers, including a CRM with lead management, automated text and email follow-up and text blasts.

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automotiveMastermind

Predictive sales and marketing platform for dealerships, including personalized direct mail and email campaigns.

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AutoRaptor

CRM for independent dealers covering lead management, communications, desking, inventory management and reporting, with an optional digital retail website.

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AutoRevo

Sells responsive websites, SEO, inventory management, lead management and mobile apps to independent auto dealers.

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Autosoft

Dealer management system for low-to-mid volume franchise dealerships with an integrated CRM for customer communication.

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Autosoft DMS

Dealer management system with built-in CRM, inventory, service, parts and accounting tools, aimed at low to mid volume franchise dealers.

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AutoXplorer

DMS for independent car dealers covering deal structuring, accounting, compliance and buy-here-pay-here, with CRM, AI lead tools, inventory tools and websites.

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Bitesize

Scans a dealership CRM for dormant leads, sends AI-written follow-up texts under managers' names and alerts sales staff when shoppers reply.

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Carsforsale.com

Car listing marketplace that also sells dealers an all-in-one platform with DMS, CRM, website builder and marketing tools.

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CDK CRM

AI-assisted CRM from CDK Global that connects sales and service teams through lead engagement workflows and customer insights.

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CDK Digital Retail

CDK's online and in-store retail product with a storefront, automated lead response, trade valuation and multi-brand marketplace tools.

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CDK Global

Fractional controller, accounting advisory and strategic planning services for dealerships, delivered by former dealership controllers who know CDK systems.

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Clearline

AI agent for dealership calls, texts and email that follows up leads and books appointments, with a CRM that logs each conversation.

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Cox Automotive Deal Central

Retail platform that connects online shopping, in-store deal work and e-signing of paperwork, tied into other Cox Automotive dealer products.

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D2C Media

Quebec-based dealer vendor selling websites, digital advertising, a CRM, virtual BDC, inventory management and vehicle valuation services.

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Dabadu

Canadian automotive CRM, branded XRM, covering lead management, digital retailing, ID verification and marketing tools for dealerships.

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Dealer Synergy

Sales training firm for dealerships that also offers outsourced BDC services, CRM customization and an online training platform called Bradley On Demand.

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DealerBuilt

Dealership software company selling DMS, CRM, desking, service lane tools and marketing analytics, with its Lightyear product positioned as an AI-driven CRM.