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CRM vendors

Systems that track dealership leads, customers and follow-up from the first inquiry through the sale and after.

DC

DealerCarSearch

Provides mobile-first dealer websites, lead management and inventory advertising export, integrated with Frazer DMS.

DC

DealerCenter

All-in-one dealership platform combining dealer management, inventory, a CRM with email and SMS tools, lender connections and marketing.

DC

DealerClick

Cloud dealer management system with desking, CRM, inventory, payments and websites for independent auto, RV and powersports dealers.

DC

DealerCRM

AI-native dealership operating system combining CRM, phone, texting, email, desking and inventory, built by voAIce.

DC

DealerCX

AI customer experience platform for dealerships that unifies sales and service operations and is positioned as a CRM replacement.

DP

DealerPeak

CRM for auto dealers and dealer groups with deal desking, trade appraisals, credit pulls, inventory management and open API integrations.

DC

DealersCloud

Cloud dealer management system for independent dealers combining inventory, CRM, deal desking, F&I, accounting and AI tools for lead response.

DS

DealerSocket

Dealership software from Solera covering CRM, inventory, digital retail, websites, marketing and equity mining for franchise, independent and buy-here-pay-here stores.

DC

DMS Complete

Cloud dealer management system for inventory, service, parts and F&I, with sales CRM, AI tools and website management, offered to North American dealers.

DC

DriveCentric

AI-driven dealership CRM covering sales engagement, automated lead follow-up, calls, texts and email, service management and marketing automation.

DA

Drivee AI

AI platform for dealerships with sales and voice agents for lead response, plus vehicle photography, video tours, ads, websites and review tools.

FD

FordDirect

Software and services for Ford and Lincoln dealers, including data analytics, inventory, digital marketing and CRM tools.

FO

foureyes

Connected data platform that unifies dealership system data, with a Sales Assistant tool for lead management.

FU

Fullpath

Customer data platform and marketing automation for dealerships, with an agentic AI CRM built on that data foundation.

GM

Get My Auto

All-in-one dealer platform combining DMS, CRM, websites, an AI sales assistant called Ava, appraisal tools and marketing services.

IM

Impel

AI platform with modules for dealership sales, service, chat, marketing and merchandising that automate customer communication.

LP

LotPop

LotWalk, a used car inventory and lead management platform sold with performance coaching for dealership used car departments.

OR

Orbee

Data platform that unifies dealership customer data and activates audiences for analytics, marketing and advertising.

PS

PBS Systems

Dealer management system, v10 APEX, with accounting, sales, service and parts modules plus a CRM for appointment, recall and milestone communications.

PM

ProMax

Front-end dealership software whose CRM, ProMax Complete, sits alongside desking, credit and compliance tools, websites and inventory management.

QD

Quorum DMS

Dealer management system with fixed operations, variable operations, accounting and analytics tools, plus an AI voice agent that books service appointments.

RA

Reynolds and Reynolds

Retail management system for dealerships built around ERA-IGNITE, covering sales, parts, service, finance and the business office in one workflow.

SA

Salesforce Automotive Cloud

Salesforce CRM product for automotive that connects driver, vehicle, dealer and finance data, with lead and inventory management for OEMs and retailers.

SA

Selly Automotive

CRM for independent and used car dealers with automated lead follow-up, text marketing and appointment scheduling.