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Service / Repair vendors

Software for the service lane: scheduling, inspections, service marketing, parts ordering and shop management.

FL

Flai

AI assistant that answers dealership calls, books appointments, does customer outreach and re-engages dormant sales leads.

FD

FrogData

Analytics platform that aggregates dealership data for sales, service, inventory and accounting reporting, with fixed ops and win-back tools.

HE

Hunter Engineering

Maker of alignment and tire equipment whose Quick Check drive-through inspection system for dealership service lanes uses a software subscription.

IM

Impel

AI platform with modules for dealership sales, service, chat, marketing and merchandising that automate customer communication.

IN

Infomedia

Parts catalog and service software for dealerships including electronic parts lookup, service menu quoting and workshop booking.

KE

Kenect

Texting, chat, voice AI, payment and review tools that let dealership sales and service staff message customers and book appointments.

KE

Keyloop

Automotive retail software group whose Keyloop DMS connects dealership departments, within a wider platform covering sales, inventory, service and management analytics.

KI

Kimoby

Service lane platform for dealerships with digital multipoint inspections, video to customers, estimates, payments, loaner tracking, marketing automation and voice AI.

MA

Matador AI

AI agents for dealerships covering new lead outreach, conversation replies, follow-up, phone calls and website chat across text, voice, email and social.

MI

Mia

AI phone agent for dealerships that answers calls, books sales and service appointments, follows up and handles text messages.

MK

myKaarma

Service lane software for dealerships covering customer communication, video inspections, repair approvals, payments and AI workflow automation.

NU

Numa

AI platform that answers dealership calls and texts, books appointments and follows up with customers, framed around service departments.

OO

OEConnection (OEC)

Parts e-commerce platform linking dealership parts departments, repair shops and manufacturers, including OEM parts ordering and stock order planning.

PA

Pam

AI receptionist and outbound marketing agents that handle dealership calls and texts, book appointments and route customers.

PA

Pam AI

AI receptionist for dealerships that handles inbound calls and texts, schedules service, routes sales leads and runs outbound campaigns.

PA

Pinewood.AI

Cloud dealership platform with sales, service, accounting and F&I modules, sold to retailers and manufacturers in many countries.

PS

Procede Software

Excede dealer management system for truck, trailer, bus and aftermarket dealerships, with accounting, parts, service and analytics tools.

PK

Profit Keeper Pro

Fixed ops reporting software that reviews repair orders and parts invoices to flag underpriced labor, parts and discounts.

PR

Protomiq

Shopper intelligence software for dealers, with products named tradeIQ, paymentsIQ, offerIQ, AutoBio, Service Offers and Value Watch.

RM

Recall Masters

Recall data and retention platform for dealerships with communications, contact center services and mailed campaigns.

RA

Reynolds and Reynolds

Retail management system for dealerships built around ERA-IGNITE, covering sales, parts, service, finance and the business office in one workflow.

SV

ScaleVoice

AI call handling for dealerships that books service or sales appointments from missed and after-hours calls and updates DMS and CRM records.

SI

Shift Industry

Cloud dealer and shop management software covering service, sales, parts inventory and point of sale for car, truck, powersports, marine and RV dealers.

ST

SocketTime

Shop management software for dealership service departments covering scheduling by technician capacity, dispatch, multipoint inspections, reconditioning and customer texting.