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Lead Gen / BDC vendors

Business development center outsourcing and software, lead providers, chat and AI assistants, and follow-up tools.

IN

Invoca

Call tracking and AI conversation analytics platform with an automotive solution aimed at dealership marketers and sales or service teams.

KB

Kelley Blue Book

Dealer tools built on Kelley Blue Book valuations, including Instant Cash Offer, Trade-In Advisor, Price Advisor and Quick Values.

KE

Kenect

Texting, chat, voice AI, payment and review tools that let dealership sales and service staff message customers and book appointments.

LV

LeadVantage AI

Tests how dealerships receive and handle leads using AI mystery shopping, flagging broken forms, call routing issues and slow follow-up.

MA

Marchex

Conversation intelligence software that analyzes calls and texts, with automotive solutions that score agents and flag missed sales opportunities.

MA

Matador AI

AI agents for dealerships covering new lead outreach, conversation replies, follow-up, phone calls and website chat across text, voice, email and social.

MI

Mia

AI phone agent for dealerships that answers calls, books sales and service appointments, follows up and handles text messages.

MA

MotoAcquire

Trade-in and vehicle acquisition software for dealers, with instant valuations, lead generation and customer retention tools across websites, CRMs and service departments.

NU

Numa

AI platform that answers dealership calls and texts, books appointments and follows up with customers, framed around service departments.

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Pam

AI receptionist and outbound marketing agents that handle dealership calls and texts, book appointments and route customers.

PA

Pam AI

AI receptionist for dealerships that handles inbound calls and texts, schedules service, routes sales leads and runs outbound campaigns.

PL

Paramount Lead Solutions

US-based representatives who work dealership sales and service lead queues, take inbound calls, run database outreach and set appointments.

PN

Phone Ninjas

Phone coaching service for dealerships using real customer calls, plus mystery shopping and instructor-led training programs.

PO

Podium

Messaging and AI platform for auto dealerships that includes voice AI for calls, lead response and service call handling.

PC

PremierConnect

Contact center for dealers handling inbound and outbound call programs and 24/7 chat, with training services.

PR

Protomiq

Shopper intelligence software for dealers, with products named tradeIQ, paymentsIQ, offerIQ, AutoBio, Service Offers and Value Watch.

RD

RevDojo

Provider of training systems, mystery shopping, remote BDC services and hiring tools for car dealerships.

RI

Ringlead

Lead response software that quickly routes internet leads to salespeople and uses AI to record, transcribe and score conversations for coaching.

SD

Savvy Dealer

Offers dealer websites, SEO, paid ads on Facebook, Google and Bing, and a chat and text platform for franchise dealers and groups.

SV

ScaleVoice

AI call handling for dealerships that books service or sales appointments from missed and after-hours calls and updates DMS and CRM records.

SA

Space Auto

Dealer platform with a website builder, digital retail tools, a CRM tracking shopper behavior and leads, and an AI agent named DAISI.

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Spyne

AI tools for dealerships covering virtual car photography, 360 car tours, video tours and merchandising, plus a conversational AI product called Vini.

SA

STELLA Automotive AI

AI agents for dealerships that answer calls, book service appointments and run outbound campaigns such as recall and lead follow-up.

ST

Strolid

Outsourced BDC staffed by human agents and supported by AI tools, covering sales and service appointments for dealerships.